Returns & Exchanges
At FUSION, we stand behind our high-performance gear; if your equipment doesn't meet your expectations, return it within 30 days for a full refund or exchange. Items must be in original condition with tags attached to qualify for a return.
Return Process
- 1.Initiate Your Request
Log into your FUSION account and navigate to your order history to select the items you wish to return and generate your RMA number.
- 2.Prepare the Package
Securely pack the gear in its original packaging and include the printed return authorization slip inside the box.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team verifies the gear's condition, your refund will be processed to your original payment method within 5-7 business days.